These are the reviews for a project management tool named "teamwork" We want to understand what is the personality of the brand. Could you generate for us 2 -4 brand attributes based on these reviews? 1. Overall Satisfaction with Teamwork Use Cases and Deployment Scope We manage physical construction projects with the software. It is helpful in some aspects but very limited in others. We use the software for time tracking, Planning, Gantt charts and assets management. The cost tracking is hard since You cannot really add any file (scan or the invoice to be attached), so You have to do it elsewhere. Pros and Cons It's a good tool to share the project plan with the clients Terrible Gantt chart in the browser - bugs all the time, in my opinion. no option to add the invoices (as a document) in costs, in my opinion the tasks view is so complicated that we had to use Trello to easy view the tasks complicated menu - hard to find anything, in my opinion it's very counterintuitive as a tool, in my opinion Most Important Features Working in the cloud Return on Investment It was just a cost - since even the Gantt chart starded lagging when You try to print Alternatives Considered Trello Trello does so much better work in task management, in my opinion. It's much faster and simpler, I believe. The way I see it Teamwork is a slow, complicated waste of money Key Insights Do you think Teamwork.com delivers good value for the price? No Are you happy with Teamwork.com's feature set? No Did Teamwork.com live up to sales and marketing promises? No Did implementation of Teamwork.com go as expected? No Would you buy Teamwork.com again? No Other Software Used Trello, MindMeister, Teamwork Likelihood to Recommend I wouldn't recommend it since they are changing the payment plans and raising the prices in the middle of the period that You have already paid for... If I had a budget for PM tool accepted and paid a yearly fee - how can it be raised in the middle of this period... for me, it's highly unfair... Besides, it's a hard-to-navigate tool with everything so complicated, in my opinion. I believe there are much simpler tools out there which do a better job and are more honest when comes to billing. 2. Use Cases and Deployment Scope We used Teamwork to manage all customer onboarding projects in the org along with special customer requests that relied on a team of people who would process the requests. Since Teamwork doesn't have templated projects that suit our needs, we built our own that we copy and then update based on the client, the request, and the actions that need to take place. This allowed us to easily recycle our process which simplified our project management process. Pros and Cons Task burn down tracking. Task and milestone progress and alerting. Team management tools. Project categorization. Accountability management. Performance of the interface - can be sluggish to respond due to how dense the product is. Centralized 2-factor authentication management for admins - Teamwork doesn't have a system that allows admins to easily see who has 2fa enabled and there are no controls to enforce 2fa. Most Important Features Kanban for individual tasks. Gantt for tracking timelines. Notification of task, milestone, project completion. Team management to control who sees and works on what. Return on Investment We reduced the time it takes to stage and execute a project by 40% once we set up our project templates. We reduced client onboarding timelines by around 34% by streamlining how tasks are organized and assigned when a new project is created. We improved visibility into individual workload by relying on kanban boards and team member reports. Key Insights Do you think Teamwork.com delivers good value for the price? Yes Are you happy with Teamwork.com's feature set? Yes Did Teamwork.com live up to sales and marketing promises? I wasn't involved with the selection/purchase process Did implementation of Teamwork.com go as expected? Yes Would you buy Teamwork.com again? Yes Other Software Used Jira Software, Zendesk Support Suite, Google Workspace (formerly G Suite) Likelihood to Recommend Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
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